Inspiring hope and empowering transformation
Crisis Response Network (CRN) is a nonprofit organization dedicated to providing support, resources and resolutions to individuals through a continuum of crisis services.
Since 2007, Crisis Response Network has helped thousands of people and families get connected to the help they need by providing crisis call center services. In just under 10 years, CRN has expanded its services to include a 24-hour peer-run Warm Line, Serious Mental Illness (SMI) determinations, mobile team dispatches, crisis transportation services, emergency room-based assessments, Department of Child Services (DCS) rapid response and crisis stabilization services, telephone follow-ups, tragedy support lines and other in-kind services to the community.
Crisis Response Network recently received the Best in Culture award at the 2016 Call Center Excellence Awards June 28.
The Call Center Week Excellence Awards honor, recognize and promote the most innovative contact center solutions and individuals from the previous year. The awards recognize superior thinking, creativity and execution across the full spectrum of contact center functions.
“This is a great honor for the whole CRN family,” said CRN President and CEO Justin Chase. “The culture of our operation and the environment for our team members is extremely important to us. Our values state that we will work with compassion, effort and ownership in all we do. To be honored this year, and to be a finalist last year, shows that we are living those values on a daily basis.”
Make a difference: Get involved
Crisis Response Network will host a job fair Aug. 10 from 4 p.m. to 7 p.m. at CRN offices located at1275 W. Washington, Suite 108 in Tempe. The offices are on the south side of Washington, between Priest and 56th Street.
The event will focus on recruiting Crisis Specialists for the Crisis Contact Center. Crisis Specialists receive incoming calls from community members seeking crisis assistance; utilize crisis assessment and intervention skills; make outbound calls, emails, text or chat to effectively coordinate care and resolve crisis situations through identification of community resources.
Minimum qualifications include a combination of education and crisis experience in behavioral health. Associate or independent licensure in the state of Arizona is preferred.
Spot interviews will be conducted, so arrive prepared.
To learn more about Crisis Response Network, visit www.crisisnetwork.org.