MEDIA CONTACT
Andrea Katsenes
623-694-1275-cell
Andrea.Katsenes@cox.com
April 22, 2020

Increased speeds, free service and remote support extension for low income students

PHOENIX – Recognizing that students will remain home to finish out the school year, Cox has extended free Connect2Compete internet service, the company’s low-cost internet offer for families with a K-12 student on government assistance (reduced or free school lunch, SNAP, public housing) at home until July 15.  Remote service support is also extended to ensure ease of implementation while students continue to learn at home during the Coronavirus pandemic. Customers that sign up between March 13 and May 15 are eligible for this offer and will receive free service until July 15.

“Distance learning is critical during this time and Cox wants to ensure digital equity so that all kids have the ability to learn and advance from home,” said John Wolfe, Southwest General Manager and Sr. Vice President of Cox Communications.  “By extending Connect2Compete to July 15, we are sure to keep kids connected to their studies through the end of the school year, and account for additional virtual learning that may be required into the summer.”

Cox temporarily doubled download speeds for its Connect2Compete internet customers from 25 to 50 Mbps in mid-March.  This increase will also continue through July 15.

A summary of the latest enhancements to Cox’s Connect2Compete program include:

  • Limited time, free Connect2Compete service until July 15th for customers who apply by May 15th, $9.95 thereafter
  • Until July 15, 2020, Cox is providing phone and remote desktop support through Cox Complete Care at no charge to provide peace of mind and ease for technology needs
  • Easy referral for discounted, refurbished equipment through PCs for People
  • Increased internet download speeds from 25 to 50 Mbps through July 15
  • A Learn from Home toolkit for schools, including instructions on how to fast-track eligible students without internet access, can be found at cox.com/connect2compete

Cox continues to explore partnerships with top educational development organizations to provide content for Connect2Compete families this summer to keep them engaged and ready for the next school year.  New programs and content will be found soon on The Cox Digital Academy, an extension of the Connect2Compete program that better equips children and parents to maximize the power of those connections with online tools.

The Cox Connect2Compete program is available to families who:

  • have at least one child that is a K-12 student at home
  • participate in one of these government subsidies programs: The National School Lunch Program, SNAP, TANF or Public Housing
  • are not a current Cox Internet customer

There are no deposits or annual contracts with Connect2Compete, and self-installation with in-home Wi-Fi equipment is included at no additional charge.

Families can qualify for Connect2Compete by visiting  www.cox.com/c2c.

For more information on Cox’s coronavirus relief efforts, visit cox.com.

About Cox Communications
Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. In metro Phoenix, we serve approximately 2.5 million product subscribers, and in Southern Arizona, approximately 400,000 product subscribers, with residential and business digital television, 1G high speed Internet, security systems and digital telephone service over its own nationwide IP network.  We’re dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.  The 3,500 Arizona employees of Cox are proud to have topped numerous J.D. Power and Associates’ studies of customer satisfaction, received PC Magazine’s “people’s choice” award and for many years top “Ranking Arizona-Best of Arizona Business” list.  Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.

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